Privacy Notice for Website Enquiries
1. Data controller
Winner Cosmed, 932 Soi Muban Setthakit 22, Bang Khae Nuea, Bang Khae, Bangkok 10160, Thailand. Telephone: +66 2 429 5454 ext. 2 or +66 81 234 5454. Email: winnercm14@gmail.com.
2. Data we collect
Your name, telephone number, email address, LINE ID, product interests, enquiry details and submission time. Email and LINE ID are optional. Please do not send sensitive personal data through this form.
3. Purposes and lawful basis
We use the data to respond, assess your requirements, provide consultation and prepare a proposal at your request before entering into a contract. Required contact details are necessary for us to respond. We do not use this form as consent for automated marketing.
4. Recipients and international processing
Access is limited to personnel who need the information to handle your enquiry. Hosting, email and LINE service providers may process necessary data, potentially outside Thailand. We do not sell your personal data.
5. Retention
If no contract results, enquiry records are retained for no longer than 12 months after the latest contact and are then securely deleted. Contractual or dispute-related records may be retained separately for the applicable legal period.
6. Your rights
Subject to applicable law, you may request access, a copy, correction, deletion, restriction, portability or object to processing. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. You may also lodge a complaint with Thailand’s Personal Data Protection Committee.
7. Contact and requests
Email winnercm14@gmail.com or call +66 2 429 5454 ext. 2. We may request limited information to verify identity before disclosing or changing a record.
8. Cookies and third parties
Essential cookies: the enquiry form uses a session cookie for security and request-forgery protection. It is always active and does not require consent.
Analytics cookies (consent required): if you click "Accept" on the banner, we load Google Analytics 4 (and Microsoft Clarity if enabled) to measure visitors, pages viewed, traffic sources and clicks on contact buttons such as LINE or phone. Cookies such as _ga and _ga_* are used. The providers may receive your IP address and device information and may process it outside Thailand under their own terms. If you decline or do not respond, these scripts are not loaded.
Change your mind at any time: use "Cookie settings" at the bottom of the site. Declining removes analytics cookies from your browser. Your choice is stored only in your own browser, not sent to our server.
Other third parties: the site embeds maps and loads fonts, libraries and other resources from external providers, which may receive technical information such as an IP address under their own privacy terms. Campaign source information (utm or referrer) is kept in temporary browser storage only so it can be attached to your enquiry.
